News

Privacy Policy

At formalgowns, our target is to make your shopping experience safe, convenient and care-free. Our privacy and security programs make sure that every transaction made at our site is 100% safe and guaranteed. What Information Do We Collect? The types of personal information that we collect from you will depend on the circumstances of collection and on the type of service you request from us. For example, when you wish to purchase a product from this website we may collect details such as your name, address, delivery address and billing address,and other information relevant to your purchase.As we are required...

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Contact Us

You can reach us with the Contact Us button on the bottom of the page. We will reply you as we see the message. Contact Tel: 13605669383 Email: formalgownss@outlook.com

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Shipping Policy

For shipping, we mainly use DHL, UPS, EMS, FEDEX etc, that depends on the place you are in. Estimated Delivery Time: For Special Occasion Dresses, Wedding Dresses: All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days(some dress with heavy handmade work need around 25 days). For rush order, dress can be finished in 10 days, and then...

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Return Policy

Return Policy General Return Policies Contact Customer Service to initiate the return process within SEVEN days upon receiving your item(s).After 7 Days,we cannot offer return service .  No returns and no exchanges for personalized items. Return Shipping Cost will be paid by customer. We can only refund you the item price itself .the shipping cost you spent cannot be refund, as this part had been paid to shipping company.Shipping back fee is paid by customers We can only refund when we got item.if we cannot got that,we refuse to refund.          If the parcel was hold by the Customs, the Customs Clearancefee...

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About Us

About Us: Welcome to formalgowns. Formalgowns is a global online store for Wedding Dresses, Bridesmaid Dresses and other Special Occasion Dresses founded in 2007, over 20 employees work for it. Dresses from jbydress are with high quality and affordable prices.  We have a highly skilled and experienced team, and we only make dresses of the high quality at the most competitive price, after we get your dress order, we will begin to make the dress for you. We also have a professional logistics team that takes care of your orders and makes sure that you get your dress in the fastest possible...

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